Testimonials

Abigail Ray
Abigail Ray
18:12 01 Aug 22
Dana and the service department were very helpful.
katherine Hotchkiss
katherine Hotchkiss
19:13 10 Jul 22
When every other RV store( checked 4 btw) was out of the Marine Receptacle we needed this place had it in stock! Needed it asap! Thank you!
Kimberly Blake
Kimberly Blake
15:02 07 Jun 22
Great place, good selection. Bryan was super friendly and helpful.Update: Picked up our trailer and it was a wonderful experience. Service department was friendly and patient answering our questions as we did the walk through. Riley and Justin were super friendly through the finance process. Overall a great place to get an RV!
Bodie Bodenheimer
Bodie Bodenheimer
12:20 05 Jun 22
Fast service in customer time of need !
Debbie Edens
Debbie Edens
01:13 01 May 22
Good folks to talk to...
Keith Ramsdell
Keith Ramsdell
14:16 28 Mar 22
Their parts department is top-notch. I’ve ordered from them multiple times, and not only do they have the best prices on the internet, they also are friendly and willing to ensure that the part is exactly what you need. Finally, they truly stand by their promise to only charge actual shipping. I just received a credit of almost $8 since they were able to ship my items for less than they originally estimated. I will continue to order all my... parts from odmrv.com.read more
Bill Hampton
Bill Hampton
14:10 11 Nov 21
They have a couple airstream campers available. Almost everything on the lot is sold. Most of the units we wanted to look at were already sold. They had a 2022 international for $130k. The salesman said that some of the used units are bringing more money than when they sold new!!! Must be an inflation thing or maybe it is simple supply and demand economics at work. Thing about airstream is it is good quality components, sturdy construction.... Never looks out of date as long as you keep them "shiny". All new units have "some" solar basics but don't expect to dry camp for a week without back up power or unless you only use lights and maybe water pump and keep the fridge on propane. Factory solar doesn't run the AC or Microwave. Consider an upgrade on the solar if you plan on dry camping for sure.read more
Travis Sayer
Travis Sayer
19:51 02 Nov 21
I have purchased two airstreams from OODM, and the sales and service are top notch. Issues have been resolved promptly, and there's no BS or sleazeball sales tactics here.
Ben Banks
Ben Banks
20:01 24 Sep 21
Out Of Doors Mart was fantastic. Had some repair work done and the work was completed one day early and perfect. Everyone answered all my questions and I never felt like they were rushing to get away no matter how simple the question. I believe they have one of the best parts department and repair team in the business. Thank you to everyone at Out Of Doors Mart!
Carl Corning
Carl Corning
12:07 13 Sep 21
Great place for all your camping needs!
Craig
Craig
15:59 12 Sep 21
OODM has had items I need for my Airstream so I check them first.
Lindsay Cucchiaro
Lindsay Cucchiaro
19:37 01 Sep 21
I can't say enough about Melissa and all of the people at Out of Doors Mart. From the moment I called about the airstream I wanted, she spoke to me honestly and with great detail about what I wanted and how we could make my dream of owning an airstream a reality. This was a purchase made from New York so I really appreciate the fact that when I called with questions Melissa or Any of the other staff were able to help answer all of our questions... and made this one of the best experiences ever. Before we even got to the paperwork Terry went through the entire airstream and showed us the unit inside and out. He helped us understand all of the systems and showed us the ins and outs, he even called a local campground to get us a reservation for the night. Roger in the Finance department answered all questions and helped us get exactly what we wanted as far as financing!We can't recommend this business highly enough.read more
Glenn Sneed
Glenn Sneed
20:52 01 Jul 21
They have a good reputation and excellent service. Need a part? Check with them before Jackson Center. Our Classic was rear-ended on the highway and they did all the repairs and it looks like it was never in an accident.
Melissa
Melissa
23:55 29 Jun 21
Friendly, Efficient and Professional Family Run Business.
Linda Wade
Linda Wade
12:17 10 Jun 21
The folks working there are always helpful. I have so many questions and they are always willing to answer them. Good place to buy an RV and to get advise & service.
Brandy Mancari
Brandy Mancari
23:13 06 May 21
The Parts Manager helped me out with every part he could. It ended up around $26. But he took the time to find what i needed & i was in a desperate situation after a gas station accident. Had never walked into Dealership before. When I'm ready to trade you can bet I'll make a point to go back . The Dealership was spotless & busy.
michael cardinale
michael cardinale
16:48 20 Apr 21
Great service for parts ship quick
J. Lucas Miller
J. Lucas Miller
04:29 09 Mar 21
I ordered a part on Thursday and it was on my doorstep on Monday. And at half the cost of another RV supplier. Couldn't be happier.
Andre Kennedy
Andre Kennedy
03:03 12 Feb 21
Great place.
kenneth adams
kenneth adams
14:14 28 Jan 21
Awesome customer service
Teresa M
Teresa M
15:40 20 Dec 20
We needed an Airstream part for our door that broke while we were traveling. These guys had the part and sent it to us overnight so we could fix it & be on our way. I can't say enough great things about them!
Bill Pate
Bill Pate
15:31 04 Nov 20
Very professional, pleasant to deal with.
Jack Kidder
Jack Kidder
01:49 16 Oct 20
Airstream campers are wow nice.. well built, luxury and expensive! People were really helpful and accommodating.
Robert Sells
Robert Sells
12:36 10 Oct 20
I purchased a Rockwood Ultra Lite 2902 SW from Jason in August. He was great to deal with, the closing & walk thru was also a great experience. They all took their time to explain everything and answer any questions. After only a few day one of the A/C units quit cooling. I called service and they said bring it soon. While I was there they looked at the unit and determined it needed to be replaced. They replaced the unit and within an hour an a... half I was on my way. Service guys was awesome. I had purchased a motorhome from Out Of Doors Mart back in 1996 and that to was a good experience. I own two campgrounds and will recommend these folks to any of my guest. Thanks Out of Doors Mart!!!read more
Michael Bryant
Michael Bryant
20:23 09 Oct 20
The service was delivered... Josh did my walk thru very thorough and provided the explanation of my unit that got me ready.
Douglas Miller
Douglas Miller
00:53 17 Sep 20
Absolutely the best Airstream parts department in the US. Great prices, unbelievable inventory, and knowledge staff.
Cara Reed
Cara Reed
01:07 14 Sep 20
Paul at Out of Doors Mart provided the best customer service we could have asked for...not only did they have a replacement window for our 1970's Airstream in stock and shipped it immediately; when the window was broken into a million pieces by Canada Post they immediately shipped us a replacement for the replacement. It was packed beautifully and arrived in perfect condition. 100% customer satisfaction and I would not hestiate to recommend.
Wendy Bennett
Wendy Bennett
02:55 20 Aug 20
Overall an excellent experience with the entire staff. Would definitely recommend Out-Of-Doors to anyone looking to purchase a TT. Thank you!
ralph johnson
ralph johnson
23:44 17 Aug 20
The best!!
NA NA
NA NA
18:09 18 Jul 20
Our family recently purchased our first travel trailer from Out-Of-Doors Mart and we cannot recommend them enough! We were not buying a high end Airstream but were treated excellent none the less. Every staff person from the sales and finance department to parts/service was a pleasure to deal with. We left with the perfect camper at a great price with plenty of education and extras well. Skip the "other guys" across the interstate and go see the... friendly faces at Out-Of-Doors Mart!read more
James M'Olesson
James M'Olesson
17:24 20 May 20
First time customer today at Out Of Doors Mart in Colfax, NC and had a great experience!! I called ahead and talked to a gentlemen in parts/service and he double checked that they had plenty of these Rhino portable waste containers on hand before I drove down there. Walked in and he helped me with some of the features of this product, as well as looking at other products ( a 50 amp surge protector). I paid for it and was out the door in 5... minutes. He even wheeled it on a dolly (it was a large box) it to my car. I used Google Pay for the transaction. Fastest, easiest trip to the RV store I've ever had in my life. I will return for more shopping in the future. Awesome customer service!!The other place, the competition across the highway, does not seem as organized or as knowledgeable in their products. I've never had my bags carried out to my vehicle before.read more
Norman Aamodt
Norman Aamodt
22:40 20 Dec 19
Super nice, friendly company
Steven Krause
Steven Krause
15:42 13 Dec 19
The Airstream factory recommended these folks to help me locate hard-to-find parts for my 2008 travel trailer. Mark Doss and the service team were a huge help- you would have thought it was THEIR trailer we were working on. This goes way past business practices or making money. This is about caring for one another. Selling trailer parts might not be such a big deal. But serving people is.
Nick Payne
Nick Payne
19:21 19 Nov 19
Love the airstreams. The salesman are very informative
Gloria Flowers
Gloria Flowers
00:06 15 Aug 19
Great people! Very friendly and absolutely the best prices on an airstream
Susie Westmoreland
Susie Westmoreland
19:54 12 Aug 19
I have found their after the sale service to be exceptional.
Ed Hall
Ed Hall
14:02 08 Jun 19
5/29/2019: I want to give a shout out to Jeff (Service) and Josh (Service Tech) for all their help with fixing my water pump problem. I was traveling thru the area and experienced a water pump problem the day before. Jeff was able schedule me for the next day to accomodate my travel schedule and get me back on the road as soon as possible. Upon arrival Josh jumped right on the problem and had the problem resolved in no time. I can't say... enough about the excellent customer service levels that the ODM Service Dept provides - they are top notch! Thank you, Jeff and Josh!!2/8/2019: Recently had a great service experience with my Airstream RV. All work completed correctly and ahead of schedule. Service Coordinator (Jeff) did a great job communicating, including updates and asking questions to ensure work was completed right the first time. I will not hesitate to bring my Airstream back to ODM for service.read more
C Sykes
C Sykes
23:22 22 Apr 19
We had our trailer in for maintenance and they did a terrific job! Ronnie was finally able to track down the cause of a longstanding intermittent furnace problem. Everything was taken care of and things were left spic and span!
Herbert Spies
Herbert Spies
19:22 22 Apr 19
Great Salesman and good inventory.
Jerry Cooper
Jerry Cooper
04:32 10 Apr 19
Bought are first camper here. After looking around at 5 different camper places. They gave us the best deal. The salesman we had Bryon Bishop was very good about telling us all the features of the campers we looked at and listening to what we wanted. Everyone there was nice and answered all our questions. I would recommend if you go there to asked for Bryon Bishop.
Daniel Martin
Daniel Martin
21:42 20 Mar 19
Neat people, great product.
Steve Pendergrass
Steve Pendergrass
19:09 12 Feb 19
Nice folks!
Gabe lenzycki
Gabe lenzycki
01:37 19 Oct 18
Such spectacular customer service...I had a solar rock guard rip off my airstream going over a bridge during high wind, they shipped me exactly to piece I needed, which was not at all a common part to have on hand...these folks are great. 100% recommend out of doors mart to any airstream owners!
dom
dom
15:59 13 Oct 18
Purchased a used Airstream almost two years ago. I've used Out of Doors Mart for just about everything needing replacement. Superb customer service! I do 95% of my shopping online and these guys have just been great!
Peter
Peter
12:46 23 Sep 18
Great people who know their campers.
Stephen Herring
Stephen Herring
21:02 21 Sep 18
Great customer service
Mark Hill
Mark Hill
15:24 29 Aug 18
Friendly staff , fair prices and they usually have what I need in stock.👍
Rick Banasik
Rick Banasik
14:42 04 Aug 18
Mark in the parts department patiently found all the parts I needed for my Dometic awning. Out of Doors Marts had all the parts in stock. Very convenient.
Christina Chandler
Christina Chandler
23:56 31 Jul 18
They fixed my RV air-conditioning in record time and they knew exactly what was wrong with it when we described the problem. Their rate was extremely teasonable. Exceptional, expert service.
Bill King
Bill King
20:41 30 Jul 18
Spot ON service folks. They want to help. They treat you like they want you to come back. Unlike other places that charge too much, serve too little, and have that attitude that you are there for them...knowwhatimean...
Ryan Steadham
Ryan Steadham
19:27 21 May 18
Get place for accessories and top notch RV options.
Robert Coltrane
Robert Coltrane
12:47 20 May 18
Good place to buy rv& trailer parts
Eric Banks
Eric Banks
18:38 02 May 18
Ask For Jason. He was very helpful and knowledgeable. Excellent service before and after the purchase. I would recommend this dealer every time as there is no pressure and great service.
Josh O
Josh O
16:00 28 Apr 18
Very nice place, wonderful selection of campers and RVs as well as parts and great service people. My aunt wanted to look at a few campers and it was obvious she wasn't gonna buy anything yet the salesman was very happy to she what they had to offer. She is very convinced and wants one now. And I'm sure when she's ready it will be from Out-Of-Doors Mart..
Ivette Torres
Ivette Torres
18:02 05 Apr 18
Has a lot of foods that are great in value, I will come again & will highly recommend to family & friends
carolyn elaine jarrett
carolyn elaine jarrett
20:30 23 Feb 18
Only trust our “HiOSilver with the excellent service provided by Out of Doors Mart. Drove 500 miles round trip to drop it off and another 500 miles to come pick it up. Well worth it.Love you guys!The Jarretts
John Wiles
John Wiles
15:15 20 Feb 18
Friendly staff. Oldest Airsteam dealer in NC. Learn the difference in Airstream and 'travel trailer'.
Becky Nicholson
Becky Nicholson
20:03 13 Feb 18
Inform sales people great selection and reasonable prices
Terry Jordan
Terry Jordan
20:14 03 Feb 18
It was a great experience thank you.
Sid Smith
Sid Smith
23:11 03 Jan 18
GREAT PLACE
Paul Brown
Paul Brown
19:10 31 Dec 17
Had to fix the heater blower motor in my RV (I live in it) an they had the motor and fan blades I needed in stock, no one else did. Life saver. Temps were in the low 20s.
Justin Brindle
Justin Brindle
19:06 11 Oct 17
Great staff, Tim and Ronnie in the service dept will get you fixed right up, Jason my sales guys was very friendly and Joel the GM makes sure custumer service is #1. Defiantly will go back anytime I need anything.
KS
KS
00:42 11 Oct 17
Bought my camper here. It was a pleasant experience.
Manuel Torres
Manuel Torres
10:44 10 Aug 17
Best sales team, no pressure what so ever. Months later they still remember you.
ken moorefield
ken moorefield
23:05 02 Aug 17
Great rv dealership !
Robert Sanders
Robert Sanders
00:28 08 Jul 17
Jason and the other folks were very cordial and easy to do business with.
Levi Felton
Levi Felton
13:06 01 Jun 17
I needed some parts for my '73 Airstream Sovereign and found Out-Of-Doors Mart to not only have all the product in stock (unlike other online supply sites), but the prices were also slightly lower.I am always hesitant of doing online business with a company I've never worked with before, but I was completely and pleasantly surprised by the total experience. I will absolutely be going to Out-Of-Doors Mart first for all my future parts... needs.My order was placed in the afternoon before a holiday weekend and was shipped that same day almost immediately. I had paid a generic amount for shipping using their website to place the order and, unprecedented in my online experiences with other companies, I was actually contacted to be told that the actual shipping wasn't as much as what I had paid and that they were REFUNDING the difference. What other company does that? None that I've bought from, for sure.I received email notifications that the order was received, the order was shipped, that I'd be receiving a refund for excess shipping charges, and another for the detailed amount of the refund along with the final receipt of the whole transaction. The communication was timely, thorough, complete and professional.I had read a couple of reviews online where people were dissatisfied how they were supposedly treated by Out-Of-Doors Mart employees. Having purchased parts from them online, I cannot relate to the one-on-one personal experience that others may have had, but I find it difficult to imagine that a company that would conduct themselves as professional and courteous as they do for their online customers could possibly be so different conducting face-to-face business.I make hundreds of purchases online every year and rarely leave a review, whether on the products or the companies providing them, but when experiencing this level of being taken care of, It's next to impossible not to want to make sure that others know about it.I highly recommend sourcing your parts from these guys.read more
Randall
Randall
12:07 01 Jun 17
If you need a camper or suplys for one these are the guys best one in town and if you just need propain tank filled they have you
Darryl Thompson
Darryl Thompson
01:13 17 May 17
Way better than the large chain dealer close by.
Sherry Fritts
Sherry Fritts
13:56 13 Feb 17
Very helpful staff
John Cooper
John Cooper
19:43 23 Dec 16
I bought a hybrid camper 3 years ago and had a GREAT experience . Everyone was great . I am wanting to upgrade to an AIRSTREAM . I will purchase it here. GOOD EXPERIENCE .
George Salama
George Salama
11:37 23 Sep 16
I would have to say that I disagree with the other reviewer's that had the unfortunate experiences with the parts and service area. Mine was the absolute opposite. Everyone from the tech to service manager are all very gracious and accommodating and got me back on the road in just about a week. I took my motorhome in on a Monday and by the following Tuesday it was ready with some bodywork repair, electrical repair, parts ordered and replaced.... I can't believe they were able to pull it off that quick. I'm not even sure that they work on class A motorhomes as I didn't see any other class A's on the lot. However they took my mine in and went right to work on it.. They took care of every detail that I asked them to and even a little more. I could tell they were extremely busy but they took mine in as a priority as I asked them if it was possible to have it done for a trip that I was planning the following week. They Explained on what they did and seemed very genuine and knowledgeable in what they do as far as keeping customers happy. I will definitely go back without hesitation.read more
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